For Your Information

Emergency Exits are indicated to your right and left in the theatre. Please identify the exit closest to your seat location in case an emergency occurs.

Videotaping, photographing or other video or audio recording of this production is strictly prohibited. This includes photos taken by phone.

SMART WATCHES, CELL PHONES, AND CAMERAS ARE DISRUPTIVE; even when set on silent or vibrate, they may disrupt wireless sound equipment. Please leave your electronics in the car, or turn them off entirely while in the theatre.

TEXTING is disturbing to the actors and your fellow audience members. Do not text during the performance.

If you might need to be reached during a performance, leave your exact seat location with the box office. The number for emergency calls is 801-581-6963.

We have a hearing assistance system that allows our hard-of-hearing patrons to sit in any seat in the house. Collateral required; inquire at coat check.

We welcome all persons. Those with special requirements should request assistance in advance.

Refreshments are not permitted in the auditorium, but are available in the main floor lobby pre-show, and during intermission. Bottled water and approved PTC drink containers are allowed in the theatre.

University of Utah is a non-smoking campus, both inside and outside all buildings.

Evening performances are at 7:00 p.m. Monday through Thursday, 7:30 p.m. Friday and Saturday; Saturday matinees at 2:00 p.m. Please avoid arriving after curtain time. To avoid disturbing other patrons, latecomers will be seated at the discretion of the House Manager. This policy has been instituted at the request of many of our patrons.

Season ticket holders may exchange their tickets for another performance of the same play by returning tickets to the box office at least 48 hours prior to the performance date. Tickets are non-refundable.

You may donate your tickets, helping yourself and Pioneer Theatre Company. If you are unable to attend a production, make a tax-deductible gift of your tickets to the Theatre so that we may re-sell them. Call the box office at least 48 hours prior to the performance date.

The Patron Services staff will serve you from 10:00 a.m. until 6:00 p.m., Monday through Friday. During the run of a show, the box office is open extended hours Monday through Saturday.

No children under age 5 are admitted to performances.